Frequently asked questions
Does installing the Magic Closer compromise the operation of my existing automatic Garage Door closer system?
No, this patent pending technology requires no interaction or interference of any intellectual property or any other industry standard technology like entrapment protection devices, such as an infrared beam sensor, which can detect an object obstructing the garage door or its auto-reversing features. The MagicCloser does not affect any features or functionality used by Garage Door Closing Manufactures.
Does installing the Magic Closer void any manufactures warranty for my automatic garage door closer system?
The MagicCloser’s was specifically designed to work independent and be fully functional with your existing Garage Door Closer system. This is the industry’s first Intelligent Garage Door Timer that emulates the function that your existing Garage door closer panel performs when pressing the Garage Door Panel button of an existing Automatic Garage Door Closing system.
What are the terms and conditions of the 1-year limited warranty for the Magic Closer?
Magic Closer’s One-Year Limited Warranty
Big Ideas Inc. warrants only to the original purchaser of the Magic Closer or authorized reseller or distributor that this product will be free from defects in material and workmanship under normal use and service for one year after date of purchase. Big Ideas Inc. reserves the right, before having any obligation under this limited warranty, to inspect the Magic Closer product, and all costs of shipping for the Magic Closer product to Big Ideas Inc. inspection shall be borne solely by the purchaser. In order to recover a replacement device under this limited warranty, the original Purchaser must make claim to Big Ideas Inc. within 365 Days of purchase date, and must present acceptable proof of original ownership (such as original or copy of receipt) Big Ideas Inc. at its option, shall repair or replace the defective unit covered by this warranty. Please retain the dated sales receipt as evidence of the original purchaser’s date of purchase. You will need it for any warranty service. In order to keep this limited warranty in effect, the product must have been handled and used as prescribed in the instructions accompanying this warranty. This limited warranty does not cover any damage due to accident, misuse, abuse or negligence. This limited warranty is valid if the product is used in conjunction with a fully functional garage door closing system, including its entrapment protection devices, such as an infrared beam sensor, which can detect an object obstructing the garage door.